Credit · Guided Hikes Platform
Trailsawait
Brand identity, a direct booking platform and social media strategy for a guided hiking company in Cape Town.
- Client
- Trailsawait South Africa
- Services
- Full-Service
- Sector
- Adventure Tourism
- Year
- Since 2024


Overview
Trailsawait runs small-group guided hikes on Table Mountain, Lion's Head and across the Cape Peninsula, with weekend trips into the Cederberg and international expeditions to Nepal and Pakistan.
bywho works with the business as a full-service partner, responsible for the brand, the website and booking platform, and the social media that brings hikers to it.
Challenge
The brief was to build a brand and digital experience that speaks to the character of Trailsawait's founders and the values they bring to every hike: a love of the mountain, care for the people on it, and respect for the places they walk.
It had to feel like a local friend who knows the trails, welcoming to a first-time hiker and trustworthy enough to book a stranger to lead you up a mountain, and it had to let a founder-led team take bookings without being tied to their phones.
Approach
We built the identity around one line, Hike Like a Local, Laugh Like a Tourist, with colours drawn from the South African flag, then carried it into a website designed around the booking: every trail has its own page, a hiker books and pays in four steps, and the team runs trails, bookings and the blog themselves. A social media strategy keeps the same voice across Instagram, Facebook and TikTok.
Logos



Deliverables
- Brand identityLogo system, colour palette, typography, photography and voice guidelines, and merchandise.
- Booking platformTrail pages, four-step online booking with payment and waiver, and a management system for trails, bookings and the blog.
- Social media strategyAudience, voice, four content pillars and the role of each platform across Instagram, Facebook and TikTok.
Links
- Websitetrailsawaitsa.com
- Instagram@trailsawait.sa
- TikTok@trailsawaitsa
- LinkedInTrailsawait SA
Credits
- Brand, platform and strategy
- bywho
- Development partner
- Groundwork

